Privacy Policy

Privacy Policy - HiddenCBD

Effective Date: 25/05/2023

Thank you for choosing HiddenCBD. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

   • Personal Information: We may collect your name, email address, postal address, phone number, and other identifiers when you create an account, place an order, or contact us.
   • Payment Information: We collect payment details when you make a purchase through our website, but we do not store credit card information.
   • Device and Usage Information: We may collect information about your device, IP address, browser type, and how you interact with our website.
   • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your usage patterns.

2. How We Use Your Information:

   • Order Processing: We use your information to process and fulfill your orders, communicate order status, and provide customer support.
   • Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products and special offers.
   • Website Improvement: We analyze data to improve our website's performance, content, and user experience.
   • Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information:

   • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
   • Legal Compliance: We may share your information when required by law or to protect our rights, safety, and property.
   • Business Transfers: If our business is sold or merged, your information may be transferred to the new owners.

4. Your Rights:

   • Access and Rectification: You have the right to access and correct your personal information held by us.
   • Erasure: You can request the erasure of your data under certain circumstances.
   • Restriction of Processing: You have the right to restrict the processing of your personal information.
   • Data Portability: You can request to receive your personal data in a structured, machine-readable format.
   • Withdraw Consent: You can withdraw your consent for marketing communications at any time.

5. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Updates to Privacy Policy: We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

8. Contact Us: If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at support@hiddencbd.ie.

Thank you for trusting HiddenCBD. We are committed to protecting your privacy and ensuring transparency in our data practices.